📜 Terms of Service
Last Updated: January 2025
Welcome to Aktif Signage TV. These Terms of Service ("Terms") govern your use of the Aktif Signage TV application, website, and related services (collectively, the "Service") provided by IQ Aktif Resources Sdn. Bhd. ("Company", "we", "us", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
1. Acceptance of Terms
By creating an account, accessing, or using the Aktif Signage TV service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Description of Service
Aktif Signage TV is a cloud-based digital signage solution that allows users to:
- Display digital content on screens and monitors
- Manage multiple display devices remotely
- Schedule and automate content playback
- Access specialized features for mosques, restaurants, and businesses
- Upload and manage images, videos, and other media content
3. Account Registration
To use certain features of the Service, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
You must be at least 18 years old to create an account and use the Service.
4. Subscription Plans and Payment
4.1 Free Plan
We offer a free plan with limited features. Free plan users are subject to certain restrictions on the number of devices, venues, and storage capacity.
4.2 Paid Plans
Paid subscription plans offer additional features and higher limits. By subscribing to a paid plan:
- You agree to pay all applicable fees as described at the time of purchase
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable unless otherwise stated
- We reserve the right to change pricing with 30 days notice
4.3 Automatic Renewal
Paid subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.
5. Acceptable Use Policy
You agree NOT to use the Service to:
- Upload, display, or distribute any content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
- Display content that infringes on intellectual property rights of others
- Transmit malware, viruses, or any harmful code
- Attempt to gain unauthorized access to the Service or other users' accounts
- Use the Service for any fraudulent or deceptive purposes
- Interfere with or disrupt the Service or servers
- Resell or redistribute the Service without authorization
- Display content that is inappropriate for public viewing in the intended venue
6. Content Ownership and License
6.1 Your Content
You retain ownership of all content you upload to the Service ("User Content"). By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, display, and transmit your content solely for the purpose of providing the Service.
6.2 Our Content
The Service, including its design, features, and all related intellectual property, is owned by IQ Aktif Resources Sdn. Bhd. You are granted a limited, non-exclusive license to use the Service in accordance with these Terms.
6.3 Content Responsibility
You are solely responsible for ensuring that your User Content does not violate any applicable laws or infringe on third-party rights. We do not pre-screen content but reserve the right to remove any content that violates these Terms.
7. Device Activation and Management
Each device activated on the Service is linked to a specific venue and account. You agree that:
- Activation keys are for single-device use only
- You will not share or transfer activation keys without authorization
- Device limits are determined by your subscription plan
- We may deactivate devices that violate these Terms
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
9. Service Availability and Modifications
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We reserve the right to:
- Modify, suspend, or discontinue any part of the Service at any time
- Perform maintenance that may temporarily affect availability
- Update features and functionality without prior notice
We will make reasonable efforts to notify users of significant changes to the Service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will meet your specific requirements
- The Service will be uninterrupted, timely, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IQ AKTIF RESOURCES SDN. BHD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless IQ Aktif Resources Sdn. Bhd., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
13. Termination
We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and User Content
- Provisions that by their nature should survive termination will remain in effect
You may terminate your account at any time by contacting us or through your account settings.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or the Service shall be resolved through:
- Good faith negotiation between the parties
- If negotiation fails, through mediation in Kuala Lumpur, Malaysia
- If mediation fails, through the courts of Malaysia
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting the updated Terms on our website
- Sending an email notification to registered users
- Displaying a notice within the Service
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
IQ Aktif Resources Sdn. Bhd.
Email: support@actif.my
WhatsApp: +60 12-518 7849
Website: www.actif.my
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and IQ Aktif Resources Sdn. Bhd. regarding the Service and supersede all prior agreements and understandings.