1. Information We Collect

1.1 Personal Information You Provide

When you register for an account or use our Service, we may collect:

• Account Information: Name, email address, phone number, password
• Profile Information: Organization name, venue details, profile picture
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages you send us, support tickets, feedback

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, IP address
• Usage Data: Features used, content displayed, interaction patterns, access times
• Location Data: General location based on IP address (for prayer time features)
• Log Data: Browser type, pages visited, time spent, error reports

1.3 Content You Upload

We store content you upload to the Service, including:

• Images and graphics
• Videos and media files
• Text and announcements
• Schedules and playlists

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Create and manage your account
• Provide and maintain the Service
• Process transactions and send related information
• Display your content on connected devices
• Provide accurate prayer times based on location

2.2 Communication

• Send service-related notices and updates
• Respond to your inquiries and support requests
• Send promotional communications (with your consent)
• Notify you of changes to our Service or policies

2.3 Improvement and Analytics

• Analyze usage patterns to improve the Service
• Develop new features and functionality
• Monitor and prevent technical issues
• Conduct research and analysis

2.4 Security and Compliance

• Protect against unauthorized access and fraud
• Enforce our Terms of Service
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in:

• Cloud hosting and storage (e.g., AWS, Google Cloud)
• Payment processing
• Email delivery
• Analytics and monitoring
• Customer support

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption: Data transmitted between your devices and our servers is encrypted using SSL/TLS
• Access Controls: Restricted access to personal information on a need-to-know basis
• Secure Storage: Data stored on secure servers with regular security audits
• Password Protection: Passwords are hashed and never stored in plain text
• Regular Backups: Data is regularly backed up to prevent loss

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Retention Periods:

• Account Data: Retained while your account is active and for 30 days after deletion request
• User Content: Retained while your account is active; deleted within 30 days of account termination
• Usage Logs: Retained for up to 12 months
• Payment Records: Retained for 7 years as required by law

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

You can request a copy of the personal information we hold about you.

6.2 Correction

You can update or correct your account information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your account and associated data. Some information may be retained as required by law.

6.4 Marketing Opt-Out

You can opt out of promotional communications by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in account settings
• Contacting us directly

6.5 Data Processing Objection

You can object to certain processing of your data. We will honor your request unless we have compelling legitimate grounds.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve Service performance

Types of Cookies We Use:

• Essential Cookies: Required for the Service to function properly
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use the Service

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

8. Third-Party Services

Our Service may integrate with or contain links to third-party services, including:

• Prayer time data providers (JAKIM)
• Live streaming services (Mecca live)
• Social media platforms
• Payment processors

These third parties have their own privacy policies. We encourage you to review their policies before using their services.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.

If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia, where our servers or service providers are located. These countries may have different data protection laws.

By using the Service, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days.

13. Compliance with Malaysian Law

This Privacy Policy is designed to comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. As a data user under the PDPA, we are committed to:

• Processing personal data fairly and lawfully
• Collecting data for specified purposes only
• Ensuring data accuracy and keeping it up to date
• Implementing appropriate security measures
• Respecting your rights as a data subject